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2016 Revaluation

The Town of West Hartford has completed the revaluation of all real estate on its Grand List as of October 1, 2016. Notices of new values will be mailed during the week of November 14, 2016. The notice will contain the old market value and assessment based on the 2011 revaluation and the new market value and assessment based on current market values as of October 1, 2016.

Revaluations are required every five years by the State of Connecticut. The primary purpose of a revaluation, which is a mass appraisal of all real property within an assessment jurisdiction, is to eliminate any assessment inequities that may have developed since the implementation of a previous revaluation. This is accomplished by updating the assessments of real property to reflect their current fair market value.

The new assessment represents 70% of your property's current market value as of October 1, 2016. Please note that the new assessment, not the market value, will be the basis for your tax bill in June 2017. The Town will adopt a new mill rate in April 2017 which will be applied to that new assessment. If you are entitled to exemptions, they will be applied to your June 2017 tax bill.

If you believe the property value indicated on the assessment notice does not reflect the current market value and you want to discuss it, please call (860) 561-7598. The phone bank will begin scheduling appointments from November 14, 2016 through December 21, 2016 between the hours of 9:00 a.m. and 4:00 p.m., Monday through Friday. Conferences will be held in the Assessment Office, Room 142, beginning November 21, 2016 through December 22, 2016. To better accommodate property owners’ schedules, conferences will be held mornings, afternoons, evenings and Saturdays.

Assessment staff are available to answer general questions during office hours. During the conference period they are Monday, Wednesday, Friday 8:30 a.m. to 4:30 p.m., Tuesday, 7:30 a.m. to 4:30 p.m., and Thursday, 8:30a.m. to 7:00p.m. Staff can be reached at (860) 561-7414 or by e-mail at WHassessment@WestHartfordCT.gov. You can also view property data on-line at http://gis.vgsi.com/westhartfordct or in Room 142.

Before you call for a conference ask yourself THREE questions:

1. Does the Assessment Office have the correct information on my property? You can verify that the details of your property are correct by going to the Town’s web site http://gis.vgsi.com/westhartfordct or visit the Assessment Office in Room 142 of Town Hall.
2. What are similar properties in my neighborhood selling for? You can do a sales
analysis by going to the web site and clicking on “Sales Search.” Make sure that you choose recent sales that are similar to your own property by selecting similar criteria like dwelling style.
3. Could I sell my property for that amount? Bring with you any recent appraisals, real estate broker’s opinion of value, or a list of recent sales in your neighborhood of homes most similar to yours.

An Assessment staff person will verify the data of your home with you, review the information you supply, and may schedule an inspection. A decision letter will be sent to you by mid-January when all the conferences and reviews are completed.

If conference results are not to your satisfaction, you may file an appeal form with the Board of Assessment Appeals by February 20, 2017. Appeal forms will be available in the Town Hall Assessment Office, Room 142, or on-line at http://www.WestHartfordCT.gov/Assessment after January 5, 2017. The Board will hear appeals during the month of March, 2017.


The Town of West Hartford hired Tyler Technologies to assist with the revaluation process. A list of Tyler Technologies Data Collectors and their vehicles is available here. Residents of West Hartford may encounter them performing the following tasks:

  • Field Canvas – Data Collectors are verifying that exterior information for each home in West Hartford matches what the town has on file. To do so they are slowly driving each street in town for a visual check. When large discrepancies are observed they may ring your doorbell to obtain more information.

  • Property Verification – Data Collectors are inspecting all properties which (a) were sold within the last three years or (b) have not been inspected within the last ten years. If your home meets these criteria, you will receive a letter in the mail requesting that you schedule an appointment with Tyler Technologies. If you do not schedule an inspection a Data Collector will still visit your home to verify exterior dimensions. They may knock on your door and request to see the interior of your home. You are not required to let them in, but it is in the taxpayer’s best interest to ensure new assessments are based on accurate data.

For more information regarding the revaluation, please contact our office.

West Hartford Town Hall
50 South Main Street, Room 142
West Hartford, CT 06107
(860) 561-7414
Fax: (860) 561-7590
Email: WHAssessment@WestHartfordCT.gov