To provide competent, responsive and professional human resources
management assistance and support to all Town personnel and administration;
To ensure organizational productivity;
To provide employees with continuous learning and development; and
To provide cost effective programming and solutions supporting organizational
goals and objectives.
Recruitment and Selection
The Recruitment and Selection program is designed to improve the performance of the
organization by attracting and retaining highly qualified employees. Staff coordinates
recruitment and selection processes that attract and promote a diverse, professional,
and service-oriented workforce. Recruitment strategies are developed, appropriate
labor markets identified, advertisements composed and placed, valid and reliable jobrelated
testing and evaluation instruments are developed and administered in
compliance with local and federal guidelines. Human Resources provides consultative
support to Town Departments and appointing authorities assuring that departmental
interviews and selection decisions are conducted in accordance with EEOC guidelines.
Reference and background checks, license verification, post offer physical
examinations, and pre-employment drug testing are all components of a successful
All appointments and promotions to positions in the Classified Service of the Town are
made in accordance with merit principles. Candidates successfully completing the
testing process are placed on an Eligible List for that classification. The appointing
authority identifies how many qualified candidates they wish to interview.
Examinations may consist of written, oral, or performance tests or a rating of experience
and training, or any combination of these examinations.
Classification and Compensation
The Human Resources division has responsibility under the Town Charter to develop a
position classification plan that describes the duties and responsibilities of each position
and the minimum qualifications for appointment to the position. Job studies are
conducted as necessary or as requested and recommendations are made on the
proper classification and pay rate. Periodically, job descriptions are reviewed in
cooperation with the appointing authority to assure they accurately reflect the scope
of the position. Staff also has responsibility for updating and maintaining all pay
schedules. Our office conducts, as well as responds to pay and benefit surveys. We
provide employment verification, advice on FLSA issues, consultation to department
management on performance management programs, and salary administration
assuring compliance with collective bargaining agreement and the Personnel Rules.
Records Retention and Reporting
The Department of Human Resources is responsible for the maintenance and retention
of all employee personnel files and records in accordance with State of Connecticut
Records Retention Schedule. The department maintains personnel data through an
electronic HRIS system and applicant tracking through multiple software systems. Human Resources staff are responsible for compiling annual statistics related to
employment and reporting to state and federal agencies as required.
Employee Training and Development
The Human Resources Department provides a new employee orientation program for
all full time employees. The orientation provides the new employee with an overview of
Town of West Hartford programs, benefits and certain policies and procedures.
The Town of West Hartford is committed to professional development and skill building
among its employees. The Tuition Reimbursement Program is available to eligible
employees to provide financial assistance to employees seeking a job-related course of
study that improves job performance or aids in qualifying the employee for promotion.
Other skill building, mandated and safety awareness training programs are coordinated
through the Human Resources Department as resources permit.