• Email
  • Print

Emergency Management

The Fire Chief serves as the Director of Emergency Management for the Town. The Town has an Emergency Operations Plan, which covers the coordination and use of resources during any type of natural or man-made disaster. For additional information call 561-8300.


Resources for Hurricane Maria Refugees

After September 21, 2017 many residents of the Caribbean islands lost their homes or had limited access to electricity and water. Many individuals and families are arriving in Connecticut, and some are coming to West Hartford to seek assistance and support. We would like to help. Below are some resources that may provide access to basic needs in the State of Connecticut and in the Town of West Hartford.

November 20, 2017

Deadline to register for FEMA Disaster Assistance

You can call the FEMA Assistance Line at 1-800-621-3362 or register on line at https://www.fema.gov/apply-assistance

2-1-1 Hurricane Maria Resource Guide

You can call 2-1-1 or visit www.211ct.org, where specialized Hurricane Maria materials are available. The recently released Hurricane Maria Resource Guide, available in both English and Spanish, provides detailed information on programs and services that can help those arriving from Puerto Rico and the U.S Virgin Islands. The guide is intended to help individuals and families as well as providers to access various resources and services including:

  • Case Management
  • Education
  • Emotional & Family Support
  • Financial Assistance
  • Food & Nutrition
  • Healthcare
  • Housing

To access the Hurricane Maria Resource guide and additional Hurricane Maria resources click HERE.          

2-1-1 Connecticut works with the State's Emergency Operations Center to help provide access to services related to emergency/disaster recovery and serves as a statewide resource for emergency-related information collection and dissemination. 

The Disaster Assistance Improvement Program

DAIP mission is to provide disaster survivors with information, support and services, and a means to access and apply for disaster assistance through joint data-sharing efforts between federal, tribal, state, local, and private sector partners.

https://www.disasterassistance.gov/ - The site allows you to:

Welcome Centers

The City of Hartford, run by the Capitol Region Education Council (CREC), opened Nov. 1, 2017

The Hartford center occupies the former Two Rivers High School, on Van Dyke Avenue next to the Colt building. Staffed by volunteers and open from 10 a.m. to 6 p.m. on Tuesdays and Wednesdays, and from 9 a.m. to 1 p.m. on Saturdays. Arriving families will have on-site access to services through Catholic Charities and other providers, including job search assistance and educational resources. A health clinic will provide basic needs, and a computer lab will be available to help bilingual caseworkers locate vital documents and to register for FEMA Disaster Assistance. You can call the FEMA Assistance Line at 1-800-621-3362 or register on line at https://www.fema.gov/apply-assistance

Town of West Hartford services

Division of Social Services - Brochure of Serviceswebsite

West Hartford-Bloomfield Health District - Directory of Services; website

West Hartford Public Schools - website: www.whps.org


On August 1, 2013, the State of Connecticut released a new website, www.ctrecovers.ct.gov, entitled Connecticut Recovers. The site will serve as a permanent, one-stop portal for residents, businesses and municipalities to gain information about services available in the aftermath of natural disasters and other emergencies, such as available federal and state grants.  The site also has planning and preparedness resources. 

Be Prepared

In the past decade alone, West Hartford and surrounding towns have been affected by blizzards, floods, hurricanes, tornadoes, drought, blackouts and heat waves. There is no better time than right now to prepare for the next disaster. Visit http://www.getreadycapitolregion.org for instructions on how to prepare for these events:

Residents need to be ready by following these three easy steps:

Be Connected

Get alerted about emergencies and other important community news by signing up for our Community Advisory Notification System. This emergency notification system enables the Town to provide you with critical information quickly in a variety of situations, such as severe weather, unexpected road closures, missing persons, and evacuation of buildings or neighborhoods.

You will receive time-sensitive messages wherever you specify, such as your home, cell, or business phone, email, text messages, hearing impaired receiving devices, and more. You pick where, you pick how.