The Information Technology Department is
responsible for the Town's technology infrastructure.
Hartford Information Technology Mission:
The foundation of
any Enterprise is a stable, secure infrastructure, capable of handling the
daily tasks required of both today and tomorrow.
A computer is
only a useful tool when it works properly. Our goal is to respond to helpdesk
tickets in a timely manner so impacts are minimal. We proactively replace
equipment to limit downtime and use documented standard operating procedures
(SOPs) to address every contingency.
Application & Integration:
Only relevant applications designed around end-user needs will be deployed, with
emphasis on best practice and industry standard norms. We will follow
benchmarks to ensure users have a consistent experience that enhances
productivity, not detracts from it.
We live in the information
age and believe that all end-users should have the necessary skills to gather
viable, reliable information across many different resources in an ethical,
Address & Phone:
West Hartford Town Hall, Room 409
50 South Main Street, West Hartford, CT 06107
(860) 561-6636 FAX: (860) 561-6926
Office Hours: 8:30 AM - 4:30 PM
50 South Main Street West Hartford, CT 06107 Website: https://www.WestHartfordCT.gov P. 860-561-7500 | F. 860-561-7400 | H. M-F, 8:30A-4:30P Assessment, Registrars, Tax, and Town Clerk have alternate hours. Please visit each department's web page for specific hours.