• Email
  • Print


March 23, 2020

Press Release

West Hartford Police Department

Modification to Delivery of Services during COVID-19

In our ongoing effort to protect both citizens and police officers, the West Hartford Police Department has made the following changes to the manner in which we serve the public until further notice:

  • Please continue to call 9-1-1 for any and all emergencies.  The West Hartford Police Department is fully operational and will continue to respond to all emergency calls for service.
  • We kindly ask citizens to avoid coming into the lobby of the police department except in the case of an emergency.
  • The Records Division will be closed to the public and fingerprinting services are suspended. 
  • We have set up a temporary Telephone Response Unit and we may have a police officer telephone you back rather than come see you in person.  Please continue to call 860-523-5203 for any routine, non-emergency matters and we will make an assessment regarding our response.
  • When working directly with our officers, please keep in mind they will maintain at least a six foot distance from people when practicable and we ask citizens do the same. 

We would like to thank everyone for their cooperation and understanding during this challenging time.  These precautions are in effect to limit close personal contact and to prevent the spread of the virus.

Past Postings:

March 16, 2020

The Records Division will be closed on Tuesday, March 17th & Wednesday, March 18th, 2020.  The Division is scheduled to re-open at 8am on Thursday, March 19th.  Thank you for your patience and understanding.

March 13, 2020

As of Monday, March 16, 2020, the WHPD Records Division will only be offering fingerprinting services for people that live or work in West Hartford. Beginning 3/16/2020 this service will only be provided on Wednesdays between the hours of 9:30am-10:30am until further notice.