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Adult & Family Services

Adult Social Services

Town social workers provide assessment, case management, and advocacy to residents experiencing family issues, financial difficulties, medical conditions, housing issues or other problems that impact their lives. They make referrals, coordinate services or offer follow-up and guidance to residents in need of services.

- Human Services Brochure  


Case Management

Adults experiencing financial difficulties, family problems, vocational uncertainties, medical conditions, housing issues or other problems negatively impacting their lives, can benefit from a broad range of services offered by the town. Social workers are available to serve as advocates, offering support and referrals, and helping to coordinate services and programs for maximum assistance and relief.

Please call the Human Services office for more information or to make a referral at 860-561-7561.

Youth Services


The Bridge Family Center serves as the Youth Service Bureau for the Town of West Hartford and offers the following prevention and intervention services for children, youth, and families:

Youth Programs

o School-based counseling
o School-based mentoring for middle and high school males and females
o Positive youth development groups
o Support groups
o Summer programming
o West Hartford Teen Center for high school students

Parenting / Family Programs

o Therapy for children, couples, adults, and families through licensed counseling centers in West Hartford, Avon, and Rockville. Medicaid and private insurance accepted, as well as a sliding fee scale for those without insurance.
o Medication evaluations by a Board certified child, adolescent, and adult psychiatrist
o Family Resource Center at Charter Oak School and satellite schools
o Various parenting workshops
o Grandparents’ Wisdom Circle for grandparents raising grandchildren

Freymann House (Bridge STAR (Short-term Assessment and Respite) Home) – A 24-hour temporary shelter providing a safe, caring, and nurturing environment for 11- to 19-year-old adolescent girls in crisis.

For more information on Bridge programs, please call the Bridge at 860.521.8035, or visit their website at www.bridgefamilycenter.org.