The Department of Social Services (DSS) administers and delivers a wide variety
of services to children, families, adults, people with disabilities and elders,
including health care coverage, child support, long-term care and supports,
energy assistance, food and nutrition aid, and program grants.
For more information, click on one of the links above or call DSS directly, 1-855-6-CONNECT (1-855-626-6632).
Community Renewal Team (CRT) partners with our department to
offer a CRT Case Manager here in our Human Services office. The CRT Case
Manager is available by appointment only to process CEAP applications.
Click here for a list of paperwork needed for your
appointment. The Connecticut Energy Assistance Program officially begins on
November 1st and ends at the end of April. Appointments can be made as early as
For more information, or to schedule an appointment, call (860)
Renter's Rebate Residents who are receiving financial assistance from Social
Security Disability or who are over 65 years of age may be eligible for a rebate
on their rent and utility expenses. The rebate program runs from May 1 through
September 30 and is available to residents meeting state-specified income
Click herefor more information regarding the program and to
see the income guidelines.
For a list of paperwork needed for your appointment, please click here.
To schedule an appointment click here or call (860) 561-7563.
That Cares Fund The Town of West Hartford’s Department of
Human Services established the Town That Cares Fund in the early 1980’s. Since
that time it has served as a unique resource to residents having emergency needs
in paying for utility bills, food, clothing, shelter costs, medical expenses,
including medical equipment and a variety of other needs. Each day there are
town residents who find themselves needing financial support following a crisis
or hardship. The cause might be the loss of a job, a serious illness, an
untimely death, a disability or another type of unanticipated financial setback.
All eligibility decisions are based on an application process that includes an
interview between the resident and a Town social worker. Formal policies and
procedures are in place to guide the social workers in making their decisions.
During monthly meetings, designed for the purpose of program monitoring and
quality control assurance, each case in which a payment has been made is
reviewed by a committee of Human Services staff persons.
Programs Each year the Town That Cares Fund provides
subsidies to a variety of holiday season activities administered by the Town.
Please call the office for more information (860-561-7561).
50 South Main StreetWest Hartford, CT 06107 Website: https://www.WestHartfordCT.gov P. 860-561-7500 | F. 860-561-7400 | H. M-F, 8:30A-4:30P Assessment, Registrars, Tax, and Town Clerk have alternate hours.