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Social Services

~ Promoting independence, well-being and enhanced quality of life for West Hartford residents of all ages, through programs, services and individualized attention to residents in need. ~

Please see below for information on the current programs:

October 2 - Energy Assistance Appointments start in West Hartford 

October 15 - Medicare Open Enrollment Begins 

December 17 - 21 - Children's Holiday Gift Card Program





The annual Medicare Open Enrollment Period is fast approaching.  There will be quite a few changes regarding Medicare Part D and Medicare Advantage coverage options for beneficiaries in 2019.  CHOICES Regional Coordinators provided information about enrollments events and presentations that will occur in their regional areas.  

To see a map of the locations, please use this link: https://www.batchgeo.com/map/af7610364868aa8ddbaf20488957ae10.  

Changes to Medicare Advantage and Medicare Part D: https://www.ncoa.org/wp-content/uploads/2019-Part-C-and-D-changes.pdf


Social Services provides support services to residents experiencing financial, physical and psychosocial hardships. This is facilitated primarily through case management - the process through which case workers assess an individual's or family's needs, advise on the various options available, and help clients achieve the maximum level of self-determination.

Social Services directs its clients to professionals and organizations equipped with the expertise to offer meaningful assistance in the areas required. While many services are available through the division, additional assistance is provided through a system of networking, advocacy and referral efforts by case managers with other service providers. This coordinated approach provides clients with an enhanced quality of life and the potential for increased self-sufficiency and independence.

Address & Phone:
West Hartford Town Hall
50 South Main Street, Room 306
West Hartford, CT 06107
(860) 561-7561

Office Hours:
Monday-Friday, 8:30 AM-4:30 PM


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