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Social Services

~ Promoting independence, well-being and enhanced quality of life for West Hartford residents of all ages, through programs, services and individualized attention to residents in need. ~






CLICK HERE for a list of Resources for Connecticut residents affected by the Government Shutdown

CLICK HERE to see a list of West Hartford food assistance options

Volunteer Income Tax Assistance and Tax Credits

The Volunteer Income Tax Assistance (VITA) program offers free tax preparation services to individuals and families with a total household income at or below $55,000 in 2018. The program recruits and trains volunteers who help taxpayers prepare and file their tax forms at VITA sites located throughout the state.

 Trained, IRS-certified volunteers also help families and individuals secure tax credits such as the Child Tax Credit, Child and Dependent Tax Credit and the Earned Income Tax Credit (EITC). The EITC puts money back into the pockets of low and moderate income workers and is considered our nation's most effective pro-work, anti-poverty tool.

2-1-1 Connecticut in collaboration with Connecticut United Ways and community partners is committed to connecting filers with free tax preparation services and valuable tax credits. Visit www.211ct.org/taxhelp for more information on the VITA program and to locate a VITA site near you.


Elmwood Senior Center

Mondays from Feb 1, 2019 to 4/11/2019 from 9:00 to 4:00 PM

1106 New Britain Avenue, WH CT - Tel. 860-561-8189


West Hartford Senior Center

Thursdays from Feb 1, 2019 to 4/16/2019 from 9:00 to 3:30 PM

20 Starkel Road , WH CT -  Tel. 860-561-7583


University of Hartford

Hours: Sunday, 12:30-5:30

200 Bloomfield Avenue West Hartford, CT 06117

My Free Taxes

Would you rather file your tax return online? For the past ten years, United Way has partnered with H&R Block to provide free tax filing online. If you earned $66,000 or less in 2018, visit www.myfreetaxes.com to complete your state and federal tax return in less than an hour, absolutely free! This step by step, online tax filing program uses the same tax filing software as H&R Block and allows individuals to conveniently file from a computer, tablet or smartphone.


If you have questions, an IRS-certified specialist is available to provide assistance (in English or Spanish) via chat, email or by calling 1-855-698-9435. Visit http://www.myfreetaxes.com to get started!


Social Services provides support services to residents experiencing financial, physical and psychosocial hardships. This is facilitated primarily through case management - the process through which case workers assess an individual's or family's needs, advise on the various options available, and help clients achieve the maximum level of self-determination.

Social Services directs its clients to professionals and organizations equipped with the expertise to offer meaningful assistance in the areas required. While many services are available through the division, additional assistance is provided through a system of networking, advocacy and referral efforts by case managers with other service providers. This coordinated approach provides clients with an enhanced quality of life and the potential for increased self-sufficiency and independence.

Address & Phone:
West Hartford Town Hall
50 South Main Street, Room 306
West Hartford, CT 06107
(860) 561-7561

Office Hours:
Monday-Friday, 8:30 AM-4:30 PM


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