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Senior Services

West Hartford Social Services offers information and referrals to residents seeking knowledge about programs or services, or needing contact information regarding housing, financial programs, homecare services, transportation or other programs.


 Click a link below to view more detailed information.

 - Social Services Brochure               

 - Services for Seniors Brochure

 - Senior Benefits

Case Management

The Division of  Social Services Case Management Program assists residents over the age of 60 and people with disabilities to connect with community services that will increase a resident's safety, fulfillment, and independence in remaining in the community.  There is no charge for these services.

Social workers can make home visits or meet in the office with residents and their families to assess which programs or services would most help.  The older person's living situation, mobility, transportation, family support, financial resources, etc., are all considered when arriving at a plan that will provide the most independence, along with the assistance needed for quality of life and safety, for the resident to thrive.

Protective Services

This state program is designed to safeguard people 60 years and older from physical, mental and emotional abuse, neglect and abandonment and/or financial abuse and exploitation. DSS social workers devise a plan of care aimed at assuring an elder's safety while preserving the person’s right of self-determination. Staff may help the person remain in the living situation he or she prefers, safeguard legal rights, prevent bodily injury or harm, determine service needs and then mobilize resources to provide necessary services. Click here for more information or call 1-888-385-4225.

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