The CT Department of Social Services (DSS) administers and delivers a wide variety of services to eligible CT residents including health care coverage, long-term care and supports, energy assistance, food and nutrition aid, and program grants.
For more information, visit their website or call DSS directly at 1-855-6-CONNECT (1-855-626-6632).
Community Renewal Team (CRT) partners with our department to offer a CRT Case Manager here in our Social Services office. The CRT Case Manager is available by appointment only to process CEAP applications.
Click here for a list of paperwork needed for your appointment. The Connecticut Energy Assistance Program officially begins on November 1st and ends at the end of April. Appointments can be made as early as September.
For more information, or to schedule an appointment, call (860) 560-5800.
Residents who are receiving financial assistance from Social Security Disability or who are over 65 years of age may be eligible for a rebate on their rent and utility expenses. The rebate program runs from April 1 through October 1 and is available to residents meeting state-specified income requirements.
Click herefor more information regarding the program and to see the income guidelines.
For a list of paperwork needed for your appointment, please click here.
Call (860) 561-7563 to request an appointment.
The Town That Cares Fund The Town of West Hartford’s Department of Human Services established the Town That Cares Fund in the early 1980’s. Since that time it has served as a unique resource to residents having emergency needs in paying for utility bills, food, clothing, shelter costs, medical expenses, including medical equipment and a variety of other needs. Each day there are town residents who find themselves needing financial support following a crisis or hardship. The cause might be the loss of a job, a serious illness, an untimely death, a disability or another type of unanticipated financial setback. All eligibility decisions are based on an application process that includes an interview between the resident and a Town social worker. Formal policies and procedures are in place to guide the social workers in making their decisions. During monthly meetings, designed for the purpose of program monitoring and quality control assurance, each case in which a payment has been made is reviewed by a committee of Social Services staff.
Holiday Programs Each year the Town That Cares Fund provides subsidies to a variety of holiday season activities administered by the Town. Please call the office for more information (860-561-7561).
Tax Freeze & Assistance The West Hartford Assessors Office administers a number of tax benefit
programs. Pleaseclick hereto see all of the program information and applications. If, after reviewing the information, you have further questions
regarding any of these programs, please feel free to their office, 860-561-7414.
Medicare Savings Programs Connecticut Department of Social Services offers the Medicare Savings Program to help pay for Medicare Part B premiums. Please click here to be redirected to DSS' website for further information, including income guidelines and brochures.
50 South Main Street West Hartford, CT 06107 Website: https://www.WestHartfordCT.gov P. 860-561-7500 | F. 860-561-7400 | H. M-F, 8:30A-4:30P Assessment, Registrars, Tax, and Town Clerk have alternate hours. Please visit each department's web page for specific hours.