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Transportation Resources

A variety of transportation options are available for West Hartford seniors.  Please take a look at our Senior Transportation Options brochure for more information.

Senior Transportation Options Brochure


Our most popular service is Dial -A- Ride.  Services are available for adult residents who are 65+ OR have a qualified disability and are unable to use public transportation.

 What is Dial-A-Ride?

Dial-A-Ride is designed to assist West Hartford residents, who have difficulty using public transportation, with access to essential services in the area. To qualify, you must be aged 65 or older OR be permanently disabled. Any person under 65 years of age seeking membership is required to furnish a physician's statement indicating the nature of the disability and their inability to use public transportation.

Dial-A-Ride is unable to meet all requests for services. Consequently, priority is given to medical and dental appointments to the hospital area of Hartford, UCONN Medical Center in Farmington, Cottage Grove Road and Northwest Drive in Bloomfield, and the Newington Veterans Clinic on Willard Avenue. Our second priority is grocery shopping and once weekly visits to the two senior centers. Transportation for other reasons or other areas may be allowed if scheduling permits.

Due to the high demand for this cost effective service, we encourage individuals with access to other transportation, to use Dial-A-Ride only when other options are not available. This will allow us to serve those with few, if any, alternatives.

Dial-A-Ride is provided through a contractual agreement with Curtin Livery. All requests for service should be made directly to their office (1-855-WHRIDES). However, any concerns, problems or suggestions should be brought to the attention of the Town to ensure immediate action.


Click on any form below to view/print.

Dial-A-Ride Brochure (UPDATED)

Dial-A-Ride Application (7/1/18 - 6/30/19)- over age 65

Under Age 65 with Disability Dial-A-Ride Application (7/1/18 - 6/30/18)

Companion/Aide Form*

* a medically-necessary aide can accompany a Dial-A-Ride client at no change with the following form and DAR application submitted.


What is MAP (Medical Access Program)?

In additional to the regular Dial-A-Ride service, members are also eligible for the Medical Access Program (MAP).  This program provides transportation to ongoing and urgent medical treatment (kidney dialysis, chemotherapy etc.). There is a separate application for this program, including a physician’s statement but there is no additional change for current Dial-A-Ride clients.

MAP Flyer       

MAP Application (7/1/18 - 6/30/19)            


The State of Connecticut also provides transportation services for adults.  Types of transportation services available vary from city buses to a paratransit service.  Please click on a link below for more information.

ADA Paratransit Service

CT Transit Information

Way To Go CT