Due to the Covid-19 pandemic, our office is closed for in-person transactions until further notice.
Most questions can be answered by reading the information found on our website. Most transactions can be completed online. If you need assistance please send an email to email@example.com. This is the quickest way to receive a response. If you prefer to call, you may leave a message for at (860) 561-7474 extension 4.
Please note *If you need a release in order to register a car, please pay online.
Releases will be uploaded to DMV within 1 to 2 business days.
first installment bills are mailed mid-to-late June and are due no later
than the first business day in August (Monday, August 3, 2020)
second installment bills are mailed mid-to-late December and are due no
later than the first business day in February (Monday, February 1, 2021)
Please see Frequently Asked Questions for additional
information about due dates and penalties.
The 2020-2021 mill rate is 41.80 (pertains to bills due July 1, 2020 and January 1, 2021).
The 2019-2020 mill rate was 41.80 (pertained to bills due July 1, 2019 and January 1, 2020).
Electronic Payments for Taxes
It's now fast and easy to pay and/or view your bills online.
The Town of West Hartford is excited to offer residents an easy and secure
way to view, print and pay their tax bills online. We support electronic
billing because it is more convenient for residents and better
for the environment.
Online Bill Payment, in partnership with Invoice Cloud, offers the following
Access, view and pay your bills online, at your
Paying your bill online is faster and easier than
writing a check and mailing it
You can pay with electronic check or credit/debit
You have the option to pay immediately or schedule a
payment (requires registration with Invoice Cloud first)
You may choose to eliminate paper invoices to reduce
clutter and help the environment (requires registration with Invoice Cloud first)
A $0.90 fee will be charged when paying by electronic check/ACH. Use of a
credit/debit card card will incur a convenience fee of 2.95% with a minimum charge of
$1.00. The Town of West Hartford receives only your bill payment amount.
Convenience fees cover various administrative costs associated with accepting
payments and are non-refundable.
The convenience fee amount is automatically calculated and is shown on the
payment page before you submit your payment for processing. Convenience fees
will appear as a separate charge from the bill amount on your bank or credit/debit
If you need help using online bill pay or you have a question about your
account, please call (860)561-7474, option 4.
If there is an error in the credit/debit card charge, please contact Invoice Cloud
at (877)256-8330 x2700.
Address & Phone: West Hartford Town Hall
Main Street, Room 109
West Hartford, CT 06107
(860) 561-7474 x4
Office Hours: during Covid-19 pandemic and until further notice
Monday -Friday 8:30 AM-4:30
Available by phone and email only
No in-person transactions
50 South Main Street West Hartford, CT 06107 Website: https://www.WestHartfordCT.gov P. 860-561-7500 | F. 860-561-7400 | H. M-F, 8:30A-4:30P Assessment, Registrars, Tax, and Town Clerk have alternate hours. Please visit each department's web page for specific hours.