The Metropolitan District Commission (MDC) is advising customers to be cautious of individuals posing as water company employees in an attempt to enter residential homes.
On Friday, August 3, several male suspects claiming to be from the water company attempted to gain access to a West Hartford residence in the vicinity of Jessamine Street. No further details are available at this time.
The MDC urges all residents, especially those who are home during the day, to be alert for imposters by fol-lowing these tips:
• MDC field employees wear clothing and drive vehicles clearly marked with the MDC logo. • The MDC encourages customers to stay secure within the home while asking for identification from an-yone who comes to their door. All MDC employees have photo identification badges and will gladly display them upon request. The policy is “No Identification - No Entry”. • If someone comes to your door claiming to be from the water company and you do not have a previous-ly scheduled appointment, do not allow access to your home until calling the MDC Command Center at 860-278-7850 ext 3600 to verify their identity. • If you have any doubt about the individual’s identity or motives, or authenticity of their credentials, do not allow them entry into your home and call the police.
Contact: Kerry E. Martin The Metropolitan District Office: (860) 278-7850, ext. 3203 Email: firstname.lastname@example.org
50 South Main Street West Hartford, CT 06107 Website: https://www.WestHartfordCT.gov P. 860-561-7500 | F. 860-561-7400 | H. M-F, 8:30A-4:30P Assessment, Registrars, Tax, and Town Clerk have alternate hours. Please visit each department's web page for specific hours.