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West Hartford

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West Hartford's new CityView Permit Portal

Permit applicants are required to use our CityView Permit Online Portal for all submissions. Paper applications are not accepted. 

  • Apply for building, zoning, and engineering permits
  • Register as a Contractor
  • Submit land use applications
  • Track project status
  • View permit status
  • Receive real-time inspection results
  • Pay all fees online 

To use all the services and features the online portal offers, you must register and create a user account.  Users can logon and work on the permit over a period of time.  Information is saved after each visit so users can pick-up where they previously left off. Important documents can be uploaded and fees are automatically and correctly calculated. Users complete the transaction with a credit card payment. Once the permit is submitted, users can logon and track its progress. A history of all transactions are kept in the users account.  

A computer kiosk is available in each of the three offices so people can apply for a permit in person.  Staff is happy to assist and answer questions.

Apply for a permit here

Online Forms

Informational Handouts / Guides