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West Hartford

Medical Resiliency Program

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The Medical Resiliency Program mission aims to provide superior service and support to all Town residents, including those with any access and functional needs by educating on and modeling personal preparedness, sharing resources on managing emergencies, and information on where and when to shelter in place or evacuate as indicated. The program maintains a strong emphasis on personal preparedness throughout all aspects of the disaster lifecycle.

Medical resiliency refers to the ability to prepare for, endure, and recover from an emergency while focusing on your health and medical needs. It involves understanding your medical conditions, potential triggers, and how to manage them before, during, and after a crisis.

Being prepared begins with knowing your health status, medical conditions, and any triggers that may worsen your situation. If you are aware of these on a daily basis, you’ll be better equipped to recognize and possibly prevent these triggers from escalating in an emergency.

Medical resiliency also includes understanding your medications and ensuring that you have a plan with your doctor, pharmacy, and insurance provider to maintain at least a week's supply of essential medications—especially life-sustaining ones such as insulin or cardiac medications.

Additionally, it’s important to conduct a home safety assessment to identify and address any hazards that could affect your health, particularly those that may worsen your existing medical conditions. Fall prevention, for example, should be a priority if you're over 65 years old or have conditions like: 

  • Low blood pressure or heart rate
  • Osteoporosis or osteopenia
  • Difficulty walking or using mobility devices
  • Vision problems
  • Vertigo (dizziness)
  • Paralysis or stroke 

It's essential to assess your living environment to identify and mitigate risks before an emergency arises. Suggested actions include: 

  • Removing rugs or rearranging furniture to create a clear walking path
  • Installing motion-sensor lights in hallways, stairways, and bathrooms
  • Adding handrails in bathrooms
  • Considering emergency alert systems to notify family or 911 if you fall (check with your insurance for coverage options)
  • Taking fall prevention classes offered by senior centers or other organizations
  • Do you have emergency supplies like flashlights and extra batteries and extra non-perishable food available in the event of a power outage? 

Following expert advice from healthcare and emergency management professionals can help ensure your safety during an emergency. One key recommendation is to have a discussion with your doctor about creating a medical plan for emergencies. This may require a separate consultation from your regular visits. Ask your doctor what steps or supplies you should have in place to ensure your medical security when disaster strikes.

People with intellectual, emotional, or behavioral challenges also face higher risks during emergencies. It’s equally as important to plan for their specific needs before a crisis occurs. Resources are available to help, such as Ready.gov Disability.

The more prepared and informed you are ahead of time, the more resilient you’ll be in the face of an emergency. Stay tuned to Town updates and educational opportunities through West Hartford Library or Senior Services. Questions can be directed to Melissa Marquis, Medical Resiliency Coordinator by email, or by calling 860-561-7911.

Register for Town-side emergency alerts.

Register with the Town’s Special Needs Registry or call the Emergency Management office at 860-561-8310. 

This program is in partnership with the West Hartford-Bloomfield Health District, West Hartford Office of Emergency Management, and West Hartford Fire Department. 

 

Various images of the Office of Emergency Management in action