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West Hartford

Information Technology

The Information Technology Department is responsible for the Town's technology infrastructure.

 
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OUR MISSION

Infrastructure: The foundation of any Enterprise is a stable, secure infrastructure, capable of handling the daily tasks required of both today and tomorrow.

Technical Support: A computer is only a useful tool when it works properly. Our goal is to respond to helpdesk tickets in a timely manner so impacts are minimal. We proactively replace equipment to limit downtime and use documented standard operating procedures (SOPs) to address every contingency.

Application & Integration: Only relevant applications designed around end-user needs will be deployed, with emphasis on best practice and industry standard norms. We will follow benchmarks to ensure users have a consistent experience that enhances productivity, not detracts from it.

Information Cognizance: We live in the information age and believe that all end-users should have the necessary skills to gather viable, reliable information across many different resources in an ethical, safe manner.

Resources

 

 

Office Hours

Monday - Friday
8:30 AM to 4:30 PM

Contact Information

West Hartford Town Hall
50 South Main Street, Room 409
West Hartford, CT 06107
Phone: 860-561-6636

Staff Directory

Information Technology

Phone Numbers:
Work: 860-561-6636

Help Desk

Phone Numbers:
Work: 860-561-6636

Jared Morin

Job Title: Chief Information Officer
Email:
Phone Numbers:
Work: 860-561-6693

Jay Cathcart

Job Title: Network Engineer
Email:
Phone Numbers:
Work: 860-561-7587

Daniel Savelli

Job Title: Network Engineer
Email:
Phone Numbers:
Work: 860-561-7589

Erin Brown

Job Title: Information Technology Specialist
Email:
Phone Numbers:
Work: 860-561-7586

AJ Pollicito

Job Title: Information Technology Specialist
Email:
Phone Numbers:
Work: 860-561-7588

Amy Truskoski

Job Title: Lead Secretary
Email:
Phone Numbers:
Work: 860-561-7585
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