Parking
COVID-19 Update
Parking Management office is closed to public walk-ins. For service call 860-561-8220 or email whmp@westhartfordct.gov.
Municipal Parking manages on-street parking, surface lots, and garages in the Center and Blue Back Square. We provide services to the residents, visitors and businesses in the area. Our mission is to offer safe, clean, inviting parking facilities to support the needs of the public and commerce. We enhance the economic vibrancy of West Hartford Central Business District by promoting parking availability, encouraging compliance with the Town's parking ordinances, while adding beautification to the area. As visitors to the center, you will find parking easy and accessible, with many options of services for your convenience.
- Pay-By-License-Plate Kiosk
- Mobile Parking App
- Enforcement and Tickets
- Overnight Parking
- Locations, Rates & Hours
- Programs and Services
- Job Opportunities with Municipal Parking
Pay-By-License-Plate Kiosk
WHAT
- Solar or AC powered kiosks offering multiple locations to pay to park.
- Accepts coins (dollar, quarter, dime and nickel).
- Accepts Master Card and Visa ($1.50 minimum increment).
- Accepts Passport mobile app ($1.50 minimum increment).
WHEN
Pay-by-License Plate Kiosks available in 3 zones.
- Zone 860 for on-street parking: 9AM to 10PM, Monday-Saturday.
- Zone 475 for Farmington Lot: 9AM to 2AM, M-F; 11AM to 2AM, Sa-Su.
- Zone 203 for Isham and Memorial garages. Operates 24/7.
WHERE
West Hartford Central Business District. Covers less than 3/4 squared mile of municipal pay parking facilities. It includes over 500 metered parking spaces on-street, at Arapahoe lot, Farmington lot and the parking lot adjacent to 'Spaces'. Both Isham and Memorial Garage are also equipped with kiosks. Look for signs to point you to the nearest kiosk to initiate a parking session.
WHY PAY FOR PARKING
- Provide available on street parking spaces for the public to park.
- Pay for electricity that powers street lights, EV chargers and Webster Walk.
- Fund on-going maintenance, beautification and snow removal within the Central Business District.
WHY PAY-BY-License Plate
- Offer multiple payment options: coin, Master Card and Visa (debit or credit) and Passport mobile app.
- Pay at any kiosk and head directly to your destination.
- No need to return to your car to display the receipt.
- Add time to parking session at any kiosk of the same zone without returning to car or original point of sale.
- Move car from 1 street to another (for on street parking) as long as your parking session has not expired.
How
- Simple as 1-2-3. Look for instructional placard displayed on each kiosk or check out our video on how to use the kiosk below.
How to use kiosk
Mobile Parking App
Pay for metered parking using PassportParking mobile app and skip the kiosk altogether!
For Apple (R) Devices: Download PassportParking Mobile Pay from iTunes.
For Android (R) Devices: Download PassportParking Mobile Pay from Google Play.
Use mobile app to start and extend a parking session without the need to approach a kiosk.
If you used the kiosk, you can still extend your time with the app. Perfect for shopping, dining, and doing business in West Hartford.
Zone Locations:
- All on-street parking is Zone 860
- Arapahoe and Raymond Rd lots are also Zone 860
- Farmington lot (via Farmington Ave. or Lasalle Rd.) and Brace Lot (entered from Brace Rd or Dale St) are Zone 475
- Isham and Memorial Garages are in Zone 203
Enforcement and Tickets
Parking is enforced during the hours of operation pertaining to each parking facility. Our Parking Monitors are there to assist the public with information and/or directions, to promote parking availability, to enforce regulations, and to support a safe and pleasant experience for all visitors to West Hartford Center.
To avoid getting a parking violation, take the time to review the information on our operations and observe the traffic rules. We strive our very best to serve your parking needs.
To learn about the rules with regard to parking in West Hartford, click on "Overnight Parking" tab below.
If you get a parking ticket, you have two options:
Pay your ticket
You can either pay your ticket on-line or in person or by mail. All payments should be made payable to the Town of West Hartford. Payments must be made within 14 calendar days of issue date to avoid an additional fine. Include the ticket number on the check. Payments can be sent via mail or delivered in person to:
Parking Violations
Town of West Hartford
50 South Main Street, Room 109
West Hartford, CT 06107
(860) 561-7475
Business Hours: Monday & Wednesday 8:30 AM-4:30 PM, Tuesday 7:30 AM-4:30 PM, Thursday 8:30 AM-7:00 PM, Friday CLOSED.
Appeal your ticket
Appeal your ticket with a formal, written objection statement which will be reviewed, and the appeal may be granted or denied. If granted, the ticket will be discharged. If denied, you will be notified of a hearing date and time at which you may present your objection to a hearing officer. The decision of the hearing officer is final. If an assessment is levied against you at the hearing, payment is required at the time of the hearing. No payment arrangements will be accepted. Failure to appear at this hearing, or failure to pay the fine levied against you at the hearing, will result in the assessment of all fines and penalties against you by default. Filing an objection statement will suspend further accumulation of fines and/or penalties until such time as a final determination is made.
To initiate the appeal process, complete the objection online or complete and mail this form.
Overnight Parking
Night parking on the street is regulated by West Hartford ordinance. Parking is not permitted on any street at any time between 2:00 a.m. and 5:00 a.m. Exceptions may be granted on a case-by-case basis through the Police Department for such things as driveway construction, roadway construction which blocks driveway access, or for a short-term out-of-state visitor. Residents may request an "omit tag" online or from the Police Department at (860) 523-5203 for up to three days. The Police Department may also issue a town-wide "blanket omit" during a holiday.
If you have received a ticket, go to Parking Enforcement to learn more about your options. To protest a ticket, please complete the objection online or complete and mail this form.
Vehicle Rules within parking lots and garages:
- Speed limit 5 MPH
- Park only in designed spaces marked on the pavement
- Obstructing vehicle traffic is prohibited
- For gateless facilities, PRE-pay with coins, Master Card, Visa at kiosk or Passport Parking app on personal mobile device
- For gated facilities, pay with Master Card or Visa upon exit when attendant is not on duty
- No motorcycle / moped or scooter parking in gated facilities
Pedestrian Rules within parking lots and garages:
- Pedestrian use is limited to transit through the lot, to and from the vehicle
- Trespassing, loitering, skateboarding and rollerblading are prohibited
For more information on violations and penalties for improper parking, please see Section 168-13 of the West Hartford Code of Ordinances.
Locations, Rates & Hours
There are two municipal parking lots in West Hartford Center and one metered lot. Click on the links to view rates, location, and hours of operation.
VISITORS TO TOWN HALL and POLICE DEPARTMENT
Visitors to West Hartford Town Hall and Police Department may park in the Town Hall Surface Lot. There are 2 Entrance/Exit points at Town Hall Lot: (1) South Main Street and (2) Raymond Road. Pull a ticket to lift the gate and proceed into the lot. Click here for the map of the area.
To exit through either gate, visitors can insert the ticket in the Exit Station and the gate will be lifted. The South Main Street gate is staffed with an attendant Monday through Friday, 10AM to 4PM, to assist Town Hall visitors with their parking ticket.
Visitors may have their ticket validated by the servicing department for the duration of their visit.
Handicap parking spaces are conveniently located at the entrances of Town Hall and the Police Department.
Visitors to Noah Webster Library
Visitors to Noah Webster Library may park at Isham Garage located at 17 Isham Road. The library will
validate parking for 2 hours. Visitors will validate themselves at 1 of the Validation kiosks located inside the library.
HOW TO VALIDATE:
- Park in Isham Garage.
- Remember your license plate. You can write it down or take a picture with your phone.
- Enter the library and approach a Parking Validation kiosk located near the service desk.
- Enter your plate contents (no state needed) at the Validation kiosk. Your 2-hour parking session starts at the time you complete the validation.
Handicap Parking is available for Library visitors. There are 4 reserved spaces on South Main Street, located by the front entrance of the Library. In addition, there are designated handicap parking spaces on each floor of Isham Garage, by the elevator and escalator.
PARKING GARAGES
There are two municipal parking garages in the Blue Back Square section of West Hartford Center. They are the Memorial Garage and Isham Garage.
Click on the links to view rates, location, and hours of operation.
ON-STREET METERED PARKING
On-street metered parking can be found along Farmington Avenue, North and South Main Street, LaSalle
Road, Raymond Road and Dale Street. There is a metered parking lot on Araphoe Road.
Meters operate Monday - Saturday, 9AM to 10PM. Detailed information on rates, duration of stay, hours of operation and payment forms is posted on the individual meter, near the coin insert, for the motorist's convenience.
BIKE RACK & MOTORCYCLE PARKING LOCATIONS
The use of the bike racks throughout West Hartford Central Business District are free of charge. They are installed at several locations in the Center and Blue Back Square.
For locations of Bike Racks in West Hartford Central Business District, click here: Map of Bicycle Parking .
Motorcycles may park at any metered space where there are no gates: on-street. in Farmington lot, in Isham and Memorial garages. The Town also offers 2 free Motorcycle/Scooter friendly parking areas at:
- Raymond Road, by the entrance to West Hartford Police Department adjacent to the access gates. Spaces are labeled and include a kickstand friendly surface.
- Arapahoe parking lot, at the corner of LaSalle Road and Arapahoe Road, where a concrete pad is setup for motorcycle parking.
Programs and Services
Pre-paid Monthly Parking
The Municipal Parking Office encourages business entities within Blue Back Square to take advantage of our various business parking fee options. Establish a parking account for the Memorial Garage, located at 75 Memorial Road, or Isham Garage, located at 17 Isham Road, across from Whole Foods Market.
The monthly fee is $110.00, plus 6.35% Connecticut state sales tax, for each access card. The access cards offer 24/7 parking access to a designated facility at nearly a 50% discount. (Our normal daily rate for the garage is $0.75 for every half hour with a $7.00 maximum per visit per day.) The access card does not guarantee a parking space.
Call the Municipal Parking Office at (860) 561-8220 for details. We look forward to assisting you with your parking needs.
Validation Parking
The Validated Parking program is available to corporations and merchants located in West Hartford Center and Blue Back Square. The program is designed for the convenience of their customers. Monthly invoices would be sent to participating entities for the actual number of validated parking instances at the standard established rates.
Pre-paid Visitor Voucher
The Pre-paid Voucher is valued at $3.00, offering up to 2 hours of parking, at any one of the West Hartford Municipal Parking facilities. Purchased in advance, they can be used at any time for convenience or as gifts. Vouchers can be presented one at a time or in multiples, to pay for parking. They are non-refundable and cannot be redeemed for cash.
Vouchers may be purchased at the West Hartford Municipal Parking Office, 17 Isham Road.
Workforce Parking Program
West Hartford Municipal Parking is pleased to offer our Workforce Parking Program, designed to provide affordable parking solutions for the Center's service employees. Employers can setup a workforce parking account with the Town for their employees. Qualified candidates would be employees of West Hartford Center or Blue Back Square, in the service sector, with a wage rate limitation at $15 or less per hour.
The program offers tremendous flexibility, supporting most schedules: Full-time, Part-time, and Day or Evening shifts. Employers can establish a Workforce Parking account with the Town. Employers would be responsible for information regarding employee turnover and wage qualification, and funding the account. Click the title above for more detailed information about the Workforce Program. Click here for the Workforce Agreement Form.
Event Planning at Town Hall
Town Hall lot is a parking lot servicing several groups of parkers: Town and Board of Education employees, Police and Fire Departments, and Hotel parking. For event planning purposes, a portion of the lot is available to organizations with the interests in holding an event in the parking lot.
The Town offers 2 sections available for special events: Section A with 54 parking spaces outlined in Yellow and Section B with 182 spaces outlined in Blue. A party may rent either section or both to accommodate an event. All other areas in Town Hall lot are NOT available for event planning. The East-West drive connecting South Main St. and Raymond Rd. gates must be kept opened for access at all times. This area is illustrated by the RED arrow. Each section is offered in 5-hour block increments. Rental fees include 2 booth attendants for traffic purposes, as the lot would be in normal operation with all gates in service at all time during the event. Parkers without credentials are welcome to park. Fees are posted at each entrance.
During the event, organizers and volunteers would be assisted with access in and out of the parking lot when displaying proper credentials to the attendant. 1 week prior to the event, planners will be expected to provide:
- A list of organizers and volunteers who will be on site on the day of the event.
- 2 samples of the credential to be used as references for the attendants on duty.
Those attending the event are welcome to park at any of the Town’s municipal parking facilities available to the public. Fees are posted at each entry lane. Organizers must comply with the Town’s indemnification requirements to occupy Town’s property.
Additional Services
If Town Electrician is required to be on site with any event requesting the use of electricity. Electrician Fee is $52.30/hr/person to $69.74/hr/person - 4 hours minimum
Grounds staffing is required to be onsite for trash details with event of 300 people or larger in size. The number of laborers will be determined by the projected size of the event. Trash cans and recycling containers can be made available at no additional charge. Laborer Fee is $45.33/hr/person to $60.44/hr/person – 4 hours minimum
Trash dumpster is located on site for event organizers to dispose their trash. Dumpster fee is $140 service fee
Summary of Services
| Type | Fee | Description |
| Section A Rental | $488/5-hour duration | 54 parking spaces |
| Section B Rental | $1384/5-hour duration | 182 parking spaces |
| Electrician | $52.30-69.74/Hour/Person | 4 Hours minimum |
| Laborer | $45.33-60.44/Hour/Person | 4 Hour minimum |
| Dumpster | $140/Trip |
Reserving Metered Spaces
Businesses, tenants, and individuals can reserve one or more metered spaces in West Hartford Center or Blue Back Square. This service can be used to facilitate special deliveries, retail space renovations, or residential moves. The charge is $ 15.00 per metered space, per day. (9AM - 10PM).
Contact the Municipal Parking office, one business day in advance, to make your reservation. Simply provide the location, what the space is to be used for, and a Mastercard or Visa to secure the space.
Job Opportunities with Municipal Parking
Part-time Laborer
West Hartford Municipal Parking, a division of the Department of Public Works, is taking applications for Part-time Laborer, regular and seasonal. The hours are 18-20 per week, maximum 900 hours/year. Maintenance hours are from 6:30A to 2:30P weekdays. Responsibilities include housekeeping, cleaning equipment and facilities, and seasonal maintenance tasks, such as mulching, weeding, de-icing, and snow removal.
Requirements:
- Must be available to work the hours from 6:30AM to 2:30PM
- Must be available to work on Saturdays and Sundays, on a rotating basis
- Must be able to lift a minimum of 50 pounds
- High school diploma or equivalent
- Valid CT driver's license in good standing
Interested candidates may complete an application and turn it in to the Municipal Parking Management Office at 17 Isham Road, West Hartford, CT 06107.
Posting will remain active until positions are filled.
Office Hours
Monday - Friday
8:00AM - 4:00PM
Contact Information
Municipal Parking Office
17 Isham Road
West Hartford, CT 06107
860-561-8220
Fax: 860-231-8360
Email: WHMP@westhartfordct.gov
Staff Directory
Municipal Parking
Parking Violations
William Alicea
Job Title:
Grounds Maintainer
Email:
Graig Michaud
Job Title:
Maintenance Crew Leader
Email:
Brooke Nelson
Job Title:
Municipal Parking Operations Manager
Email:
COVID UPDATE
Town Hall is open by appointment only. Town staff are answering phones in each department. Click here for our directory to schedule an appointment.
If you do not know which department you need, please call 860-561-6990 for assistance.