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West Hartford

Planning & Zoning

The Planning and Zoning Division is responsible for the administration of the West Hartford Zoning Regulations, as well as the review and coordination of all land use applications.

The Planning & Zoning office is open 8 am to 4:30 pm. 

Effective February 6th, Planning and Zoning Staff will be available to the general public, without appointment, Monday to Friday, 8:30 am to 12:30 pm.  Appointments will be required from 12:30 pm to 4 pm until further notice. 

For appointments,  please call 860-561-7555 or email  Individual staff contacts are at the bottom of the page. 

West Hartford's New CityView Permit Portal

We are pleased to offer our citizens, businesses, and visitors access our new online permitting portal.  

Permit applicants will now be required to use our CityView Permit Online Portal for all submissions. 

  • Apply for building, zoning, and engineering permits
  • Register as a Contractor
  • Submit land use applications
  • Track project status
  • View permit status
  • Receive real-time inspection results
  • Pay all fees online 

To use all the services and features the online portal offers, you must register and create a user account.  Users can logon and work on the permit over a period of time.  Information is saved after each visit so users can pick-up where they previously left off. Important documents can be uploaded and fees are automatically and correctly calculated. Users complete the transaction with a credit card payment. Once the permit is submitted, users can logon and track its progress. A history of all transactions are kept in the users account.  

A computer kiosk is available in each of the three offices so people can apply for a permit in person.  Staff is happy to assist and answer questions.

Apply for a permit here


Agencies, Boards & Commissions

TPZ, DRAC, ZBA Meetings & Agendas




online Resources

Forms, Guides, Applications, Handouts



Complete Streets

Complete Streets strive to provide the best possible blend of service, mobility, and convenience, and safety while reinforcing a positive social, economic, and environmental influence on West Hartford.


Flood hazard information



Planning Studies, Initiatives, and updates



Frequently Asked Questions



Zoning Ordinances

Office Hours

Monday - Friday
8:00 AM to 4:30 PM

Contact Information

West Hartford Town Hall
50 South Main Street, Room 214
West Hartford, CT 06107

Staff Directory

Planning & Zoning

Job Title: General Office Contact
Phone Numbers:
Work: 860-561-7555

Todd Dumais

Job Title: Town Planner
Phone Numbers:
Work: 860-561-7556

Brian Pudlik

Job Title: Associate Planner
Phone Numbers:
Work: 860-561-7553

Brittany MacGilpin

Job Title: Zoning Enforcement Officer
Phone Numbers:
Work: 860-561-7557

Robert Gosselin

Job Title: Assistant Zoning Enforcement Officer
Phone Numbers:
Work: 860-561-7554