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Social Services
Promoting independence, well-being and enhanced quality of life for West Hartford residents of all ages, through programs, services and individualized attention to residents in need.
Social Services provides support services to residents experiencing financial, physical and psychosocial hardships. This is facilitated primarily through case management - the process through which case workers assess an individual's or family's needs, advise on the various options available, and help clients achieve the maximum level of self-determination.
Social Services directs its clients to professionals and organizations equipped with the expertise to offer meaningful assistance in the areas required. While many services are available through the division, additional assistance is provided through a system of networking, advocacy and referral efforts by case managers with other service providers. This coordinated approach provides clients with an enhanced quality of life and the potential for increased self-sufficiency and independence.
News & Announcements
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Resources are also available to download.
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The West Hartford Resource Directory lists telephone numbers for services that you'll need in time of crisis, including the Poison Control hotline, local hospitals as well as agencies that have professionals who can help with child abuse, domestic violence, gambling, parenting, substance abuse and more. A wallet-size card of this resource directory is available at the Customer Service Desk of Town Hall.
How Can We Help You?
Adult and Family services
Employment Resources, Nutritional Resources, Financial Resources, Case Management, Mental Health Resources, Youth Services
Community development block grant
Administered by the US Department of Housing and Urban Development (HUD), provides federal grant funding to state and local governments
Disability Services
Senior Services, ADA Advocacy
Food pantry
Schedule a food pickup, Make a food donation, Volunteer, Make a financial donation, Foodshare information
Hillcrest outreach center
HANOC helps families with limited economic means to become more financially independent and integrated into the schools and community by coordinating resources to meet their needs.
Housing rehabilitation
The Housing Rehabilitation Program provides financial and technical assistance to eligible West Hartford homeowners.
panhandling
The Town of West Hartford has joined homelessness advocates and social service providers throughout the capital region to educate our communities about panhandling and provide resources to help those who panhandle.
prEVENTION
The West Hartford Prevention Council and Prevention Partnership promote optimal health and well-being by fostering community-wide events, activities, and awareness campaigns about the importance of promoting mental health and preventing substance misuse across the lifespan
Senior services
Social Services offers information and referrals to residents seeking knowledge about programs or services, or needing contact information regarding housing, financial programs, home care services, transportation or other programs.
Town that cares
Tax deductible donations to assist residents experiencing a crisis situation, utility bills, shelter costs, and other critical needs. Donate online today!
Veterans services
Veterans assistance with tax relief, housing, education, employment, burial. Information regarding the WH Veterans Memorial
Volunteer services
Support and Crisis Telephone Numbers
- Suicide & Crisis Lifeline - Dial 988
- Crisis Services for Youth for Children under age 18 - Call 211
- For Adults in distress who are 18 year of age or older, call 1-800-HOPE-135 or 211
- For 24/7 Access to substance use treatment, including detox and transportation - Call 1-800-563-4086
Office Hours
Monday - Friday
8:30 AM to 4:30 PM
Contact Information
West Hartford Town Hall
50 South Main Street, Room 306
West Hartford, CT 06107
Phone: 860-561-7560
Fax: 860-561-7577