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West Hartford

Social Services

Promoting independence, well-being and enhanced quality of life for West Hartford residents of all ages, through programs, services and individualized attention to residents in need. 

Social Services provides support services to residents experiencing financial, physical and psychosocial hardships. This is facilitated primarily through case management - the process through which case workers assess an individual's or family's needs, advise on the various options available, and help clients achieve the maximum level of self-determination.

Social Services directs its clients to professionals and organizations equipped with the expertise to offer meaningful assistance in the areas required. While many services are available through the division, additional assistance is provided through a system of networking, advocacy and referral efforts by case managers with other service providers. This coordinated approach provides clients with an enhanced quality of life and the potential for increased self-sufficiency and independence. 

News & Announcements

WH Cares Directory

The West Hartford Resource Directory lists telephone numbers for services that you'll need in time of crisis, including the Poison Control hotline, local hospitals as well as agencies that have professionals who can help with child abuse, domestic violence, gambling, parenting, substance abuse and more. A wallet-size card of this resource directory is available at the Customer Service Desk of Town Hall.

Read More about West Hartford Cares Directory Resource
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Adult and Family services

Employment Resources, Nutritional Resources, Financial Resources, Case Management, Mental Health Resources, Youth Services

 

 

Community development block grant

Administered by the US Department of Housing and Urban Development (HUD), provides federal grant funding to state and local governments

 

 

Disability Services

Senior Services, ADA Advocacy 

 

Food pantry

Schedule a food pickup, Make a food donation, Volunteer, Make a financial donation, Foodshare information

Hillcrest outreach center

HANOC helps families with limited economic means to become more financially independent and integrated into the schools and community by coordinating resources to meet their needs.

Housing rehabilitation 

The Housing Rehabilitation Program provides financial and technical assistance to eligible West Hartford homeowners.

panhandling

The Town of West Hartford has joined homelessness advocates and social service providers throughout the capital region to educate our communities about panhandling and provide resources to help those who panhandle.

prEVENTION

The West Hartford Prevention Council and Prevention Partnership promote optimal health and well-being by fostering community-wide events, activities, and awareness campaigns about the importance of promoting mental health and preventing substance misuse across the lifespan

 

Seasonal programs

Back to School programs, Thanksgiving events, Children's Holiday Party 

 

Senior services

Social Services offers information and referrals to residents seeking knowledge about programs or services, or needing contact information regarding housing, financial programs, home care services, transportation or other programs.

 

Town that cares

Tax deductible donations to assist residents experiencing a crisis situation, utility bills, shelter costs, and other critical needs. Donate online today! 

 

Veterans services

Veterans assistance with tax relief, housing, education, employment, burial. Information regarding the WH Veterans Memorial

 

 

 

Volunteer services

 

 

Support and Crisis Telephone Numbers
  • Suicide & Crisis Lifeline - Dial 988
  • Crisis Services for Youth for Children under age 18 - Call 211
  • For Adults in distress who are 18 year of age or older, call 1-800-HOPE-135 or 211
  • For 24/7 Access to substance use treatment, including detox and transportation - Call 1-800-563-4086

Office Hours

Monday - Friday
8:30 AM to 4:30 PM

Contact Information

West Hartford Town Hall
50 South Main Street, Room 306
West Hartford, CT 06107
Phone: 860-561-7560
Fax: 860-561-7577

Staff Directory

Social Services

Phone Numbers:
Work: 860-561-7560

Housing Rehabilitation

Phone Numbers:
Work: 860-561-7562

Dial-A-Ride

Job Title: Dispatch
Phone Numbers:
Work: 860-561-7444

Dial-A-Ride

Job Title: Sign-Up
Phone Numbers:
Work: 860-561-7561

Renters Rebate

Phone Numbers:
Work: 860-561-7561

Liz Buczynski

Job Title: Assistant Director
Email:
Phone Numbers:
Work: 860-561-7578

Kaleea Alston-Griffin

Job Title: Case Manager
Email:
Phone Numbers:
Work: 860-561-7570

Alexander Bueno

Job Title: Program Coordinator
Email:
Phone Numbers:
Work: 860-561-7594

Luan Ceka

Job Title: CDBG Coordinator
Email:
Phone Numbers:
Work: 860-561-7562

Deanna Deshpande

Job Title: PT Social Worker
Email:
Phone Numbers:
Work: 860-561-7574

Monique Dixon

Job Title: Social Worker
Email:
Phone Numbers:
Work: 860-561-7439

Samantha Inniss

Job Title: Social Worker
Email:
Phone Numbers:
Work: 860-570-8849

Gretchen Levitz

Job Title: Prevention Coordinator
Email:
Phone Numbers:
Work: 860-561-7571

Suzanne Oslander

Job Title: Community Partnerships Manager
Email:
Phone Numbers:
Work: 860-561-7580

Keren Paquette

Job Title: Program Manager
Email:
Phone Numbers:
Work: 860-561-7573

Tullulah Pickens

Job Title: Program Coordinator
Email:
Phone Numbers:
Work: 860-561-7572

Barbara Roberts

Job Title: Volunteer Coordinator
Email:
Phone Numbers:
Work: 860-561-7567

Andrea Ruggiero

Job Title: Senior Staff Assistant
Email:
Phone Numbers:
Work: 860-561-7560

Kelly Waterhouse

Job Title: Social Worker
Email:
Phone Numbers:
Work: 860-561-7575

Jackie Zea-Edgar

Job Title: Social Worker
Email:
Phone Numbers:
Work: 860-561-7576