Dial-A-Ride

The Dial-A-Ride (DAR) program is a transportation program that is administered by the Town of West Hartford Social Services, designed to assist eligible West Hartford residents in maintaining their independence. Reservations, dispatch, vehicle fleet, and drivers are contracted to a local vendor. Services are available to residents of West Hartford aged 60+ or 18+ with a qualifying disability, as certified by their doctor, who are unable to use public transportation. 

• Rides for medical appointments, grocery shopping, or recreational purposes (hair, nails, senior centers, shopping, etc.) are available anywhere within West Hartford.
• Rides to adjacent towns (Avon, Bloomfield, Farmington, Hartford, Newington) are for medical appointments and grocery shopping only.
• The cost of membership is $65 per year (July 1 - June 30). The membership cost will be prorated to $50 for those joining after March 1. 
• A membership allows 3 round-trip rides per week (point-to-point, no stopping).
• Residents must be able to safely navigate from their home to the vehicle.  Drivers can assist with storing supportive equipment (rollators, etc.).  Special accommodations can be made for members who may be legally blind. Please inquire with our office at 860-561-7560.
• Dial-A-Ride is unable to provide services to residents of long-term nursing homes, rehabilitation centers, or assisted living facilities.

Please review the Dial-A-Ride policy.

Dial-a-Ride Application & Forms Available to Download 

Online Membership Application, 60+
Membership Application, Under 60 w/ Disability Certification Form
Independent Living Certification
Companion/Aide Form*
Brochure

*A medically-necessary aide can accompany a Dial-A-Ride client at no charge with the proper form and DAR application submitted.