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West Hartford

Tax Office

Welcome to the West Hartford Tax office. Please see our office hours and contact information located at the bottom of this page. 

Pay Taxes Now

(No login or registration required) 

Registered Returning Users
(Login to your customer account)

Online Bill Payment

Invoice Cloud offers the following benefits for registered users: 

  • Access, view and pay your bills online, at your convenience
  • Paying your bill online is faster and easier than writing a check and mailing it
  • You can pay with electronic check or credit/debit card
  • You have the option to pay immediately or schedule a payment
  • You may choose to eliminate paper invoices to reduce clutter and help the environment

A $0.90 fee will be charged when paying by electronic check/ACH.  Use of a credit/debit card card will incur a convenience fee of 2.95% with a minimum charge of $1.00.  The Town of West Hartford receives only your bill payment amount.  Convenience fees cover various administrative costs associated with accepting payments and are non-refundable.

The convenience fee amount is automatically calculated and is shown on the payment page before you submit your payment for processing.  Convenience fees will appear as a separate charge from the bill amount on your bank or credit/debit card statement.

If you need help using online bill pay or you have a question about your account, please call 860-561-7474, option 4.

If there is an error in the credit/debit card charge, please contact Invoice Cloud at 877-256-8330 x2700.

Tax bills are mailed twice each year
  • First installment bills are mailed mid-to-late June and are due no later than the first business day in August (Monday, August 2, 2021)
  • Second installment bills are mailed mid-to-late December and are due no later than the first business day in February (Tuesday, February 1, 2022)

First Installment Real Estate, Business Personal Property, and Motor Vehicle Tax Bills (for vehicles registered on October 1, 2020) are due July 1st, 2021. The last day to pay without penalty is August 2, 2021.

If you hold a mortgage through Bank of America and escrow your taxes, you may have received a tax bill from the Town. Please disregard this notice. We have been assured that the taxes for all BOA escrowed accounts will be paid. 

Address Change


Submit change of address online



Motor Vehicle Adjustment

Information and FAQs on Motor Vehicles



Refund Request


Online refund request form



Office Hours

Monday - Friday:  8:30 AM to 4:30 PM

Contact Information

West Hartford Town Hall
50 South Main Street, Room 109
West Hartford, CT 06107
860-561-7474, option 4
Fax: 860-561-7592

Staff Directory

Helene Lefkowitz

Job Title: Revenue Collector
Phone Numbers:
Work: 860-561-7474

Parking Violations

Phone Numbers:
Work: 860-561-7475

Chris Hemstock

Job Title: PT Revenue Service Rep

James LaMontagne

Job Title: PT Clerk II

Karen Nunes

Job Title: PT Revenue Service Rep

Jamesha Redding

Job Title: Revenue Services Rep
Phone Numbers:
Work: 860-561-7476

Sheryl Werner

Job Title: Revenue Service Rep
Phone Numbers:
Work: 860-561-7477